conducting-effective-performance-reviews virtual, sheridan

OVERVIEW
One of the most critical areas of employee relationships–and one of the biggest challenges management faces today–is conducting effective performance appraisals and determining appropriate merit increases. Learn to give performance appraisals that help motivate employees to achieve goals and increase their value to the organization.
You’ll also share experiences and participate in various exercises with other participants to better understand how to obtain the best possible performance from employees.

WHY SHOULD YOU ATTEND?
In order to function at maximum effectiveness, a manager must master critical communication skills, including active listening, the ability to receive and provide constructive feedback, resolve conflicts, and coach and mentor.
• Would you like to conduct more effective performance reviews?
• Would you like to know how to give people “bad news” in a way that will not hurt but in fact improve your working relationships?
• Would you like to be able to suggest improvement in a way that encourages rather than discourages?

LEARNING OBJECTIVES
How to conduct motivational and directional performance appraisal reviews
• Planning the review
• Managing the review process
• Subtle ways to keep sensitive employees from having their feelings hurt
• How to suggest improvement to an employee’s performance in a way that boosts an employee’s spirits
• Why employees sometimes fear reviews
• Ways to increase standards of performance

AREAS COVERED
State of the Art Practices in Performance Reviews
Traps to Avoid in the Performance Appraisal Process
Developing Performance Measures
Collecting Information About Performance
Communicating the Appraisal
Following Up on the Review
Making informal appraisal an ongoing occurrence

WHO WILL BENEFIT?
• CEO
• Senior Vice President
• Vice President
• Executive Director
• Managing Director
• Regional Vice President
• Area Supervisor
• Manager
• Senior Managers, Managers at all levels

About speaker
Chris DeVany is the Founder and President of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle’s clients include government agencies from the United States, the Royal Government of Saudi Arabia, Canada, Cayman Islands, global organizations such as Visa International, Cadence Design Systems, Coca Cola, Sprint, Microsoft, Aviva Insurance, Schlumberger and over 500 other organizations in 22 countries.
Chris has distinguished himself professionally by serving multiple corporations as manager and trainer of sales, operations, project management, IT, customer service and marketing professionals. Included among those business leaders are Prudential Insurance, Sprint, BayBank (now part of Bank of America), US Health Care and Marriott Corporation.